news & Information

Accident Assistance App

It is well-know that Macarthur Prestige Body Shop utilises the most modern technology and innovations to ensure the highest quality of Vehicle Repairs for our customers. When it comes to customer experience and safety, this is no exception.

In a further effort to ensure that our customers receive an unrivalled experience, we have launched a new and easy way to submit your vehicle for a free quote - through our free Accident Assistance App.

Macarthur Prestige Body Shop - Accident Assistance App

How Does The App Work?

Our Accident Assistance app is designed to make the process as simple as possible. All you have to do to get started is Scan the QR Code for the app and it will launch instantly - no installation or searching through the app store required.

Once you have scanned the QR code, you will be taken through the Accident Assistance procedure, step-by-step.

First and foremost you will see a pop up with information to ensure that you (or anyone else at the scene of the accident) are unharmed and your vehicle is safely located - far away from any risk of danger or an additional collision.

You will then be taken on a guided process of completing your information, the collection of any information relating to third-parties involved in the accident and sections to upload photos of your vehicle and the accident scene.

Once you have completed the guided step-by-step process in the WebApp, Macarthur Prestige Body Shop will then:

  • Liaise with your insurance company and have you back in your vehicle as soon as possible.
  • Organise repairs for your vehicle using genuine parts.
  • Monitor your repair period and advise when it has been finalised.
  • Organise a replacement vehicle for you whilst your vehicle is being repaired, if your BMW is not roadworthy.

How to find the app

The QR Code to launch our Free Quote / Accident Assistance App is available on all of our brochures and Service Stickers. If you haven't received one of these yet, you can find the code in this blog post or by heading to our Accident Assistance page.

If you don't have access to scan our new QR code, you can find a direct link to our free WebApp by clicking HERE

You can find the QR Code on our Brochures, VIP Cards and Service Stickers.

Will this app work with my device?

Our Accident Assistance App is built with device compatibility in mind which is why we built it as a WebApp - and as a result, you won't need to install the app. Just scan the QR Code and you are on your way.

Our WebApp works with all devices including iPhones, Android, Tablet Devices and of course Computers.